Privacy Policy

27Five ("we," "us," or "our") operates the website 27five.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

Personal Information

We may collect personally identifiable information you voluntarily provide, including:

• Name and email address
• Phone number
• Business name and website URL
• Any other information you include in forms or correspondence

Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent, and referring URLs
• Data collected through cookies and similar technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide our services
• Send relevant communications about our services
• Analyse Site usage and improve performance
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, tags) to:

• Remember your preferences
• Understand how visitors interact with the Site
• Measure the effectiveness of advertising

We may use third-party tools such as Google Analytics, Meta Pixel, and similar platforms. These services may collect data subject to their own privacy policies.

You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.

4. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service providers — third-party tools that help us operate the Site and deliver services (e.g. analytics, email, hosting)
• Advertising platforms — such as Meta and Google, for site analytics, retargeting, and measuring ad effectiveness
• Legal requirements — if required by law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Canadian Visitors (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Withdraw consent for the collection, use, or disclosure of your data

US Visitors

Depending on your state, you may also have the right to:

• Request deletion of your personal data
• Opt out of the sale or sharing of personal information
• Request data portability

To exercise any of these rights, contact us at hello@27five.com. We will respond within 30 days.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

The Site is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at hello@27five.com.